Covid Update - We are Shipping as usual.
Free Shipping, within New Zealand, on all orders over $59.95
We ship internationally & shipping cost is automatically calculated specific to your order during the checkout process.
All prices on this site are in NZ dollars and GST inclusive. GST will be removed from Internation orders
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All Payments and Pricing
All prices are charged in New Zealand dollars and include GST of 15%. Pricing on this site can be changed at any time without prior notification.
Products sent overseas will have the 15% GST removed. The prices listed on our website do not include relevant overseas duties and other custom charges that you may incur. For any orders shipped outside of New Zealand the customer is the importer of record and will be responsible for all customs import duties and sales tax charges. These charges vary in each country and are outside of Living Food Lifestyle New Zealand's control. Contact your local customs office for more information on what import duties or sales taxes may be imposed.
Delivery of Orders
New Zealand Deliveries
International Credit Card Payments
If paying by an overseas credit card, the total transaction amount may vary slightly once your order is charged to your credit card, based on the exchange rate used by your credit card company when your order total is applied to your card.
Payments by Bank Deposit must be made within 3 business days of the order being placed, after which time the order shall be cancelled due to lack of payment.
Pricing errors: Although we do our best to ensure prices stated on this website are accurate, errors do occur from time to time. Where a pricing error occurs (subject to applicable law that cannot be excluded), we will not be bound by the incorrect pricing stated, and reserve the right to cancel your purchase.
Special Offers: Special deals and offers on this site are only valid for so long as they are displayed and only while stocks are available, unless expressly stated otherwise.
You Are Protected by the New Zealand Consumer Guarantees Act 1993
If the New Zealand Consumer Guarantees Act 1993 applies, you have rights or remedies which are not excluded nor limited by the below exclusions and limits. If you are using this site or its content for business purposes, the below exclusions and limits will apply and the New Zealand Consumer Guarantees Act 1993 will not apply.
You Are Protected by the New Zealand Fair Trading Act 1986
Perishable Items (Food and Supplements)/Unwanted Non Food Items:
**PLEASE NOTE: There is a 5% restocking fee for returned items**
Acceptance or rejection of an order
In certain circumstances, we may need to reject your order. This may happen where the requested Product is not available or if there is an error in the price or the product description posted on the Site. Notification of the rejection of the order will be made to you .
Cancelling an order
We may cancel any part of an order (including any orders that we have accepted) without any liability to you for that cancellation at any time if:
(a) the Products in that order are not available; or
(b) there is an error in the price or the product description posted on the Site for the Product in that order; or
(c) that we reasonably believe your order has been placed in breach of these terms and conditions.
(d) If we choose not to supply or deal with individuals for any reason.
If we do so, then we will endeavour to provide you with reasonable notice of that cancellation, and will not charge you for the cancelled order. All monies paid at the time of purchase will be refunded including shipping.
Customer Cancelled Order
If you decide to cancel your order and it has already been shipped then the following applies.
If we determine that we do not have a particular Product in your order in stock, then we will either refund the amount to your credit card or bank account or we will notify you of the relevant Back Ordered Products and the anticipated delivery date. Backordered products do not incur additional shipping costs and are at our discretion.
Risk and title
Risk and title to the Products passes to you on the date and time of delivery to the Delivery Address.
All liability excluded
In the case of website corruption by third party or updates not loading correctly, we reserve the right to amend incorrectly displayed prices and/or details without liability on purchases made that take advantage of this incorrect pricing or information listed.
Intellectual Property rights
‘Living Foods Lifestyle’ and the respective logos are the New Zealand Registered trademarks of Living Foods Lifestyle New Zealand and Living Foods Lifestyle Education.